FAQs

Can I upgrade my membership after I purchase?

Yes. You can upgrade your membership after purchase by paying the difference between your current membership and the upgraded option. To do this, you will need to contact membership@netball.com.au.

Can I purchase a membership as a gift or for someone else?

Yes. You can purchase a membership on behalf of someone else by entering their name and details during the purchase process. If you require assistance, please contact membership@netball.com.au and a member of the Membership Services team will be happy to help.

MEMBER LOCATIONS & MATCH ACCESS

Can I become a Diamonds Member if I don't live in Australia?

Absolutely. Diamonds Membership is available to supporters around the world.

Live outside NSW or Victoria, or matches aren’t hosted in your state?

If you’re unlikely to attend Australian Diamonds home matches, our Supporter Membership is a great way to show your support while enjoying exclusive member content, rewards and your official member pack.

Do I get priority access to Diamonds tickets? 

Eligible members may receive priority access to selected Australian Diamonds matches and events, subject to availability and event terms. 

How do member pre-sales work?

Member pre-sales provide members with dedicated early access to purchase tickets to Diamonds matches before tickets are available to the general public. All Diamonds members receive priority access over other pre-sale groups. This ensures members have first access to the best available seating at each venue.

How many tickets can I purchase during pre-sale?

The number of tickets available during pre-sale varies depending on the venue. In most cases, members can purchase up to 8 tickets per transaction.

If I purchase a membership in one state, can I attend matches in another state?

Only VIC and NSW memberships include access to matches in those respective states. If you would like to attend a match in another state, you can purchase a ticket at a discounted rate during the member priority window or at any time leading up to the match.

If I can't attend a match, can someone else use my ticket?

Yes. Memberships are transferable, allowing someone else to use your ticket if you’re unable to attend. Please note that junior memberships can only be transferred to another junior, and age restrictions apply.

Are accessible seating options available?

Yes. Accessible seating options are included with all reserved seat memberships. For more information on accessing accessible reserved seating, please contact membership@netball.com.au.

Does my membership include ticketing access to the 2027 Netball World Cup?

Memberships do not include access to the 2027 Netball World Cup, however eligible members will receive access to purchase tickets before the general public. Communications will be sent directly to you on how to purchase.

Does my membership include ticketing access to Australian Diamonds matches not hosted within Australia?

No, Australian Diamonds members will only receive ticketing/access benefits for games played on Australian soil.

MEMBERSHIP ELIGIBILITY 

Who is eligible for a Junior Membership? 

Members must be aged under 15 as of 1 January 2026 to qualify for a junior membership. 

Who is eligible for a Family Membership? 

A Family Membership must consist of either: 

Junior Members must be under 15 years of age as of 1 January 2026. 

SUPPORT