Membership FAQ's

All your questions answered in one spot! 

 

I was a Club 08 Member in 2025, can I keep my reserved seat?

Yes, you get the first few weeks after Memberships are released to purchase your seat again. You have until Saturday the 31st of January to secure your seat, after that date unrenewed seats will be released to new members. The Mackay Cutters will contact you via email to renew. If you haven't recieved an email check your junk mail, if you still can't find our email please get in contact with us before the renewal expires. 

I've renewed my membership / purchased a membership and haven't recieved my membership card yet, what do I do?

The membership cards won't be available until January / February 2026. The Mackay Cutters will get in contact with you when they are ready for collection. 

Does my Cutters Crew Membership guarantee tickets to the NRL Preseason Trial – Cowboys vs Panthers?

No. Your Cutters Crew or Club 08' membership includes a Mackay Cutters exclusive pre-sale code for early access to tickets, but this does not guarantee availability. Tickets are limited and are sold on a first-come, first-served basis. Maximum of 4 tickets per transaction.

I require an accessible seat, how do I book this?

 Please contact the Mackay Cutters directly to book your seats, email us at membership@mackaycutters.com.au

I want to purchase corporate seats, but can't select those seats on the INTIX platform who do I can I speak to?

We don't sell corporate seating via the INTIX app. To book a corporate box please give us a call to book and recieve pricing options. Please call 49 5777 780.

I'm having trouble with my INTIX account or INTIX app, who do I contact to help me?

If you're having difficulty with the INTIX app please contact help@INTIX.com.au otherwise you can find a complete guide to INTIX via this link - Attendee Help Guides.