FAQs

How do I access my Series Pass?

Your Series Pass is fully digital. To view, download the INTIX App on your Android or Smartphone Google Play HERE  or Apple Store HERE

Login and select the Season Tickets icon at the bottom of the screen

Find your season tickets and swipe - left/right to view additional tickets (eg. family members)

When are the games on Saturday 5th December

Date

Match 

Game Start Time - local time AEST

AEDT

5-Dec

Men's Semi Final 1

10:00am

11:00am

5-Dec

Women's Semi Final 1

11:45am

12:45pm

5-Dec

Men's Semi Final 2

1:30pm

2:30pm

5-Dec

Women's Semi Final 2

3:15pm

4:15pm

 Please note that H1 reserves the right to change the match starting times. 

When are the games on Sunday 6th December?

Date 

Match 

Game Start Time - local time AEST

AEDT

6-Dec

Men's Grand Final 10:30am

11:30pm

6-Dec

Women's Grand Final  

12:45pm

1:45pm

6-Dec

 Men's 3rd v 4th 

3:00pm

4:00pm

6-Dec

Women's 3rd v 4th 

5:00pm

6:00pm

  Please note that H1 reserves the right to change the match starting times. 

Can I purchase a Grandstand Reserved Seat for a single day?

Grandstand Reserved Seating is only for Series Pass.

What is the age limit for Junior tickets?

Junior tickets are for individuals aged 13 - 17 years. 

Free entry is available to children ages 12 and under. Note that in reserved seating sections, children must sit on the lap of their parent/guardian unless they have booked a ticket. 

What types of Concession do you accept?

The following forms of concession are accepted: Healthcare Card, Pensioner Concession Card, Companion Card,Veteran's Affairs Concession, Seniors Card, Student (any adult with a full-time Student card).

Be sure to bring proof of concession on the day. 

For Companion Card bookings, please contact: operations@hockeyone.com.au

Where can I park, and how do I access the venue?

Please enter the venue complex from Musgrave Avenue and follow the road to the back of the venue, where public parking is available on the grass areas. The box office is also located on this side of the venue.

The location of the box office, venue entry gate, public car park, and other parking options in and around the venue can be accessed here: https://tinyurl.com/593d78fc 

We recommend reviewing the parking options before arriving to help plan your visit. We look forward to seeing you at the event!