Frequently Asked Questions

What is the difference between a Gold and Blue Canberra Chill membership?

Gold Memberships have under cover, allocated seating in the Mackinnon Grandstand, to all regular season home games.

Blue Memberships have general admission access, to all regular season home games.

 

What is included in this years membership pack? 

Our membership pack includes a $50 voucher which can be used at our Chill Hub for merchandise. Personalised voucher codes will be sent to the email address on your membership. 

 

How do I get my membership card? 

Your membership is fully digital. To view, download the INTIX App on your Android or Smartphone Google Play HERE  OR  Apple Store HERE

Login and select the Season Tickets icon at the bottom of the screen

Find your season tickets and swipe - left/right to view additional tickets (eg. family members)

 

What areas are classified as general admission areas?

The northern grandstand, front concourse and spectator hill are general admission areas.

 

Who is considered eligible for concession tickets?

The following concession card holders are eligible to purchase a Concession membership; Pension card (aged, single parent, disability); Student card (full time) or Veterans Affairs card.

 

Who is considered eligible for a junior membership?

To be eligible for Junior Membership in the 2026 season children must be 17 or under on 31 December 2025.

 

When do I get my membership pack?

Vouchers included in memberships will be received via email once the Hub is online.

 

What benefits do I receive as Canberra Chill member?

As a full season Canberra Chill membership you will receive the following benefits.

• Reserved tickets to all three homes games of the regular 2026 season
• Membership pack
• Priority access to final series tickets
• Voting rights for Canberra Chill Members MVP Award
• Members only e-news

 

How do I get a single game ticket? 

Single game tickets will be for general admission seats and standing areas only, if would like a reserved grandstand seat you will be required to purchase a gold membership. 

For single game tickets visit - https://www.intix.com.au/artist/canberra-chill

 

Can I cancel my membership?

Once purchased Canberra Chill memberships cannot be cancelled and are non-refundable.

 

I can’t make one of the home games, can someone else use my membership?

Canberra Chill membership tickets are non-transferable.